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Coronavirus COVID-19 Information

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The “coronavirus” or “COVID-19” continues to generate concern globally, domestically and locally. The City of Menifee is integrated into the emergency management functions and oversight of the County of Riverside Emergency Management Department. The City of Menifee as a local government agency remains closely engaged with our County Health and emergency management partners. The City encourages residents to monitor Riverside County Public Health for the latest updates in our region, which also includes informational videos and links to the Center for Disease Control and Prevention (CDC) for national and international updates.

The City recommends the following protective measures against the coronavirus published by WHO and the CDC.

All residents are encouraged to call 2-1-1 for Coronavirus assistance and information.

City of Menifee Questions Service Line: (951) 672-9673

Essential Service Price Gouging Complaint Hotline:
(951) 955-0764
Price Gouging Complaint Form

May Webinars for Small Businesses affected by COVID-19

The SBDC is providing daily webinars for the Small Business Community on information as it relates to funding information during the COVID-19 pandemic.

Topics will include but are not limited to:

  • The Economic Injury Disaster Loan
  • Payroll Protection Program
  • Disaster Bridge Loan
  • 7a Forgiveness Program

Information is changing and updating daily and the SBDC wants to make sure Small Business owners are being provided the most up to date factual information as to what is available for funding.

The webinar will be 30-40 minutes daily with a brief Q&A after.

Please click here to register.

Important COVID-19 Contacts

To ask General COVID-19 questions, or find out about Food Nutrition programs available, please contact the Menfiee COVID-19 questions service line at (951) 672-9673.

To report concerns about non-essential businesses and activities, please contact Code Enforcement at (951) 672-6777. Please do not call 9-1-1 to report violations.

To report concerns about restaurant cleanliness/potential germ spread, please contact Riverside County Environmental Health at (888) 722-4234.

City Hall is open virtually but closed to public walk-ins. Please call the Virtual Front Desk at
(951) 672-6777 Monday-Friday, 8am-5pm.

Zero Stop Shop Permit Center is open virtually, please contact the Community Development Department for more information (951) 672-6777.

For information about testing for COVID-19 (Coronavirus), please contact your healthcare provider or visit rivcoph.org/coronavirus to locate a community testing location.

To report price gouging on an item of 10% or more before the proclamation of a state emergency, please visit Riverside District Attorney’s Office at rivcoda.org/report or call (951) 955-0764.

Helpful Links

Below are links to the organizations with the most current and accurate information related to COVID-19

World: World Health Organization

Nation: The Center For Disease Control

State: California Department of Public Health 

May 8, 2020 Governor Newsom Releases Updated Industry Guidance

May 8, 2020 Governor Newsom Issues Executive Order to Protect Public Health by Mailing Every Registered..

May 8, 2020 Governor Newsom Issues Executive Order on Extending Deadlines Impacted by COVID-19

May 4, 2020 Executive Order N-60-20

April 2, 2020 Governors Order Protecting homes, small businesses from water shutoffs

April 2, 2020 Order for 90-day Extension for Small Businesses to Pay Sales Taxes

March 30, 2020 Governor Newsom Signs Executive Order Providing Relief to California Small Businesses

March 30, 2020 Order Expanding Healthcare Workforce

March 27, 2020 CA Order for 60 Days Relief from Residential Eviction

March 19, 2020 Stay At Home Order

March 4, 2020 California State of Emergency

County: Riverside County Public Health

April 6, 2020  Public Health Officer Extends Order on Short-Term Lodging Restrictions to June 19

April 6, 2020 Amended Gathering and Face Covering Order

March 30, 2020 Medical Donations and Medical Volunteers Needed to Prepare for COVID-19 Surge

March 27, 2020 Riverside County Order on Short Term Rentals

March 27, 2020 COVID-19 Scams (Safeguard Yourself)

March 27, 2020 City Urges Compliance with Stay-at-Home Order by Governor

March 16, 2020 Order Canceling All Gatherings with Expected Presence Above 10 individuals (Supersedes March 12 Order)

March 16, 2020 Press Release Regarding First 2 Deaths

March 12, 2020 Order Canceling Events Greater than 250 attendees from County Public Health

March 12, 2020 Press Release regarding "Large Events Canceled" from County Public Health

Senior Center Guidance and Community Services Guidance from County Public Health

Event Guidance from County Public Health

City Issues Extension on Business License Renewal

Price Gouging Complaint Form

Map of City of Menifee Essential Businesses

Food Pantry Information
There is a variety of Food Pantry's that are dedicated to alleviating hunger and malnutrition in the Menifee Valley.
In the midst of COVID-19, providing food and nutrition to families is more important than ever. The following is a list of  Food Pantries throughout Menifee Valley that are providing relief. 
Menifee Community Cupboard

Menifee Valley Community Cupboard is a private community based non-profit charitable organization providing emergency food assistance at no cost to Menifee Valley residents in need. Eligibility for the emergency food program is based on need and residence.

Clients must provide all information and documentation requested by the Cupboard to establish eligibility.

To apply, click here

For more information, please call (951)672-3078 or visit mvcupboard.org

OC Food Bank

The OC Food Bank works with nearly 400 local charities, soup kitchens, and community organizations to end hunger and malnutrition. The OC Food Bank provides donated food, USDA commodities, and purchased food to non-profit agencies in Orange County that serve low-income families and individuals. Annually, the OC Food Bank is able to distribute more than 20 million pounds of food.

For more information, please call (714)867-6670 or visit ocfoodbank.org

A few of the programs the OC Food Bank operates include:

Food for Seniors Program: Our Commodity Supplemental Food Program provides nutrient-rich foods contained in a monthly food package to the low-income elderly (60+). CAPOC personnel distributes over 23,000 food boxes each month at 55 distribution sites in Orange, Los Angeles, and Riverside Counties.

Emergency Food Assistance Program: The Emergency Food Assistance Program distributes United States Department of Agriculture (USDA) commodities to eligible low-income individuals and households. The program provides nutrition assistance to relieve situations of emergency and distress through the provision of food to the poor.

Emergency Food and Shelter Program: The OC Food Bank receives funds for the purchase of food items not readily available through other sources. This includes food items purchased to meet the unique needs of homeless people and culturally appropriate food items purchased for Orange County’s large Southeast Asian population.

Farm 2 Family: California grows more fruits and vegetables than any other state – yet for many low-income households, fresh produce is simply out of reach. Farm to Family bridges the gap between our state’s surplus produce and people in need. Farmers arrange to ship their surplus produce directly from the fields to our OC Food Bank. We then distribute the produce through our network of schools, churches, senior centers, soup kitchens, and other community venues.

Donated Food Program: Food industry manufactures, wholesalers, distributors, and retailers donate food and personal care products to the OC Food Bank. Companies, schools, faith communities, and service organizations also conduct Food Drives collecting food for vulnerable families served by the OC Food Bank.

Senior Nutrition Information

For all seniors who are in need of food, meal pick-ups are provided Monday-Friday at the Senior Center, 12:00 pm-2:00 pm at 29995 Evans Road, Menifee, CA.

Please contact the Senior Center at (951) 672-9673 for more information and to register for this program.

Utility/Agency Partners
In response to COVID-19, the following utility companies have created programs to assist customers:

SoCalGas has launched the “SoCalGas CAREs” Campaign to Bring Awareness to CARE Assistance Program for Customers Facing Financial Hardship due to COVID-19. To access this information, click here or call (877)238-0092.

To access information regarding Southern California Edison and their response to COVID-19, click here or call 1-800-655-4555.

To access information regarding Eastern Municipal Water District (EMWD) and their response to COVID-19,  click here or call (951)928-3777

To access information regarding Waste Management and their response to COVID-19, click here or call (866)909-4458

Riverside Transit Agency Revisions:

Updates:

  • Face masks required on all buses
  • 7 day a week Sunday-service-schedule
  • Slimmed-down version of regular service routes
  • Entrance and exit through the rear of larger buses
  • Maximum of 10 riders per bus to practice social distancing
  • Stop at Hwy 74 and Briggs Rd. removed
  • Dial a ride is still in service

Additional:

  • Stay home except for essential needs and services
  • Cover your cough or sneeze
  • Maintain Physical distance of 6 ft. whenever outside of the house
  • Avoid touching your face and shaking hands with others
  • Stay away from work, school, or other people if you become sick with respiratory symptoms like fever and cough

For additional information, click here or call (951) 565-5002.

Proclamation of State of Emergency

The City of Menifee formalized a Proclamation of Local Emergency on March 18, based on the rapidly evolving challenges to slow the spread of Novel Coronavirus (COVID-19).

Community Events Information

By order of the Health Officer of the County of Riverside, all gatherings of at least 10 or more prohibited, and orders that gatherings with fewer than 10 people must have enough available room to maintain six feet of space between attendees (known as social distancing) until June 19, 2020, regardless of venue. This order does not apply to healthcare facilities, grocery stores, daycare centers, restaurants serving take-out, county, city or other governments with essential services. READ MORE

Below are related documents for reference:

All Parking Lots to City Parks and Recreational Facilities are Closed until June 19th, 2020:

All parking lots to City parks and City recreational facilities are closed effective Tuesday, April 7, 2020, until further notice. As a reminder, all City facilities, skate parks, and playgrounds are closed, however, parks and trails remain open while social distancing is practiced. A full list of closed recreational facilities is located on the City’s’ website.

Community Events Postponed

The World Health Organization’s Declaration that the spread of the 2019 Novel coronavirus, now referred to as COVID-19, has reached pandemic status prompted federal, state and regional public health organizations to implement orders and guidelines to limit the spread of the disease.

By order of Dr. Cameron Kaiser, Public Health Officer, Riverside University Health Systems-Public Health, all events with expected attendance above 250 individuals are canceled/postponed within Riverside County starting March 12, 2020 until June 19, 2020, regardless of venue.

In addition to the order, RUHS Public Health has published guidance for gatherings below 250 attendees to self-assess events. This guidance includes the unique risk COVID-19 can pose to the elderly and sick. The full order of the Riverside County Public Health Officer, and guidance for community events, is available below.

Events Postponed: The City will make every effort to reschedule events later in the year, if feasible. The following community events are being postponed:

  • Postponed date TBD - Menifee Better Together
  • Postponed date TBD - Audie Murphy Skate Park (30376 Lone Pine Rd)
  • Postponed date TBD - All Senior Center, Lazy Creek Center and contract classes, programs, activities, and facility rentals
  • Cancelled - Springfest
  • Postponed date TBD -Centennial Park Grand Opening
  • Postponed to November 7, 2020 - Music and Arts Festival
  • Postponed date TBD - Multi-cultural Festival
The following Community Services meetings have been canceled until April 30:
  • Parks, Recreation & Trails Commission
  • Senior Advisory Committee
  • Youth Leaders of Menifee

The City of Menifee continues to be in regular communication with Riverside University Health Systems-Public Health, as well as federal and state agencies. The rapidly changing COVID-19 situation is evolving daily.

Senior Resources

For all seniors who are dependent on meals at the Senior Center, an opportunity will be provided for meal pick-up for the day or the week starting Monday, March 16th at 12 - 2 pm at 29995 Evans Road, Menifee, CA. Contact the Senior Center at (951) 672-9673 for more information.

For a full list of Senior Resources including how to report concerns regarding health and safety, senior shopping hours and more, click here.

Behavioral Health Resources
If you are experiencing a life-threatening emergency, please call 9-1-1.

Please call 2-1-1 for assistance, questions or to find resources in Riverside County no matter the situation.

Warmline Helpline: If you are requesting non-crisis, emotional and preventative care support, please call (855) 845-7415. The Warmline Helpline is available 24 hours a day, seven days a week.

Child Abuse Hotline: If you suspect child abuse or neglect, please call 1-800-442-4918. The Child Abuse Hotline is available 24 hours a day, seven days a week.

Riverside County Crisis and Suicide Helpline: If you are experiencing suicidal thoughts, COVID-19 related anxiety or any other emotional crisis, please call (951)686-HELP (4537). Help is available in English, Spanish, and 120 other languages 24 hours a day, seven days a week.

Adult Protective Services (APS): To report dependent adult and elder abuse of individuals in Riverside County, whether it be physical abuse, sexual abuse, self-neglect, abandonment, financial abuse, psychological abuse, and neglect by others, please call 1-800-491-7123. The APS Helpline is available 24 hours a day, seven days a week.

SAFE Family Justice Center: If you are in need of services relating to domestic violence, sexual assault, human trafficking, child and elder abuse, please call (951)304-5680.  This is a safe, confidential, and secure assistance line.

Disaster Distress Helpline: If you or someone you know are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others, please call 1-800-958-5990. The Disaster Distress Helpline is available 24 hours a day, 7 days a week.

National Domestic Violence Hotline: If you are experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship, please call 1-800-799-7233. The National Domestic Violence Hotline is available 24 hours a day, seven days a week.

NAMI Helpline: If you are in need of any mental health resources, support or have general questions, please call 1-800-950-NAMI (6264), Monday through Friday from 10:00 am - 6:00 pm ET or email info@nami.org.

National Suicide Prevention Lifeline: If you are experiencing an emotional crisis or suicidal thoughts, please call 1-800-273-TALK (8255). The Lifeline provides 24 hours a day, seven days a week, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Veterans Crisis Line - The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 1-800-273-8255 and Press 1 or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. VA Medical Centers offer mental health and substance abuse treatment, including services for combat-related stress and readjustment issues. 24 hours a day/ 7 days a week

You can also visit veteranscrisisline.net to chat online

If you or your family is in need of anything while your spouse is deployed, please call your Family Readiness Officer (FRO) at your home base. To reach the nearest County Veteran Service Office from anywhere in the state of California, please call 844-737-8838.

Homeless Veterans: (877) 424-3838

VA Home Loans

WhyWhatBenefitsMore InformationHow to file

If you are a Servicemember, Veteran or surviving spouse looking for a home loan.

Home loan guaranty and programs to buy, build, repair, retain or adapt a home.

Home loans to help buy, build, repair, retain or improve.

For more information on the VA Home Loan program call (877) 827-3702, to contact the nearest VA Regional Loan Center, or visit benefits.va.gov

Please visit benefits.va.gov or call (877) 827-3702

Federal Supplemental Educational Opportunity Grants (FSEOG)

WhyWhatBenefitsMore InformationHow to file

If you are a currently enrolled undergraduate and graduate student.

Funding provided through the CARES Act for universities to provide special grants for unmet financial need and extra expenses caused by COVID-19. 

The federal grants offered through the CARES Act provide aid to students needing financial assistance for school in the midst of COVID-19.

The existing Federal Supplemental Educational Opportunity Grants (FSEOG) program, under the Department of Education, is administered directly by the financial aid office at each participating school. Not all schools participate. Students must check with their school’s financial aid office to find out if the school offers the FSEOG program.

Additional information regarding these grants can be found online at studentaid.gov

Cares Act - Federal Work-Study

WhyWhatBenefitsMore InformationHow to file

If you are currently enrolled in school and were receiving work-study grants and actively working in a work-study job prior to COVID-19

Relief provided through the CARES Act that offers funding for students in work-study programs that were impacted by COVID-19. 

The federal work-study program provides part-time jobs to students with financial needs allowing them to earn money to help pay education expenses. The program is offered through the Department of Education and administered directly by the financial aid office at participating schools. 

Students in the program may be eligible for payment for lost wages due to COVID-19. Eligible students may be paid all or part of the wages they would have made had they continued working. 

Students who believe they are eligible should contact their school’s financial aid office. Additional information about this program can be found online at studentaid.gov

Cares Act - Training & Employment Support

WhyWhatBenefitsMore InformationHow to file

If you have lost your job or have had your hours reduced for reasons related to COVID-19 

Funding provided through the CARES Act for training and support services administered by the Department of Labor (DOL).

These programs benefit a wide range of individuals, including but not limited to, dislocated workers, seniors, farmworkers, veterans, disabled, youth, etc. The programs are aimed to improve the employment prospects of these individuals and are designed to increase workers’ employability and earnings. 

The programs are delivered through the states and tailored to local economies. Additional information about these programs can be found online at dol.gov

Find information on local training programs by contacting your local American Job Center or contacting Employment and Training Administration's toll-free helpline at 1-877-US2-JOBS.

Cares Act - Medicare

WhyWhatBenefitsMore InformationHow to file

If you are 65 years of age and older, or a young adult with disabilities.

The CARES Act provides enhanced Medicare coverage for COVID-19 related services, including lab tests, medically necessary hospitalizations, and telehealth services. 

Expanded coverage of telehealth services for all qualifying Medicare recipients.

Additional informational about eligibility, types of coverage, out of pocket costs, and services provided can be found online at medicare.gov

Apply online at ssa.gov

Cares Act - Mortgage Relief

WhyWhatBenefitsMore InformationHow to file

If you are a struggling homeowner seeking mortgage relief during the COVID-19 Pandemic.

Cares Act relief options for all federally backed mortgages. 

Options and assistance for individuals seeking mortgage and rental relief.

Click Here to get information on what your options are for mortgage and rental relief.

Contact your local loan servicer.

You may have to wait on the line to speak to your mortgage servicer as call volumes are especially high due to the COVID-19 pandemic. Be sure that you have your account number handy when you call. 

For homeowners with mortgages covered by the CARES Act, you only need to explain that you have a pandemic-related financial hardship.

Cares Act - Student Loan Forbearance

WhyWhatBenefitsMore InformationHow to file

If you have federal student loans

CARES Act relief provided to federal student loan borrowers during the COVID-19 national emergency.

Borrowers of these specific loans may temporarily stop making payments until September 30, 2020

To learn more about automatic deferral, interest, and eligibility visit studentaid.gov

Contact your loan servicer or visit studentaid.gov

Facebook Small Business Grants

WhyWhatBenefitsMore InformationHow to file

If your small business is in need of assistance for workforce costs, rent payments, operational costs, and marketing costs.

Facebook has created a small business grant that is set to give $100 million in cash grants and ad credits

Free grant money to businesses experiencing challenged from COVID-19

Please visit Facebook.com

To apply, please visit Facebook.com

Restaurant Employee Relief Fund

WhyWhatBenefitsMore InformationHow to file

If you are a restaurant employee who has been adversely impacted by COVID-19, whether through a loss of wages or loss of employment

Grants provided to restaurant employees for essential expenses

Each approved grant is for $500, per person

Learn more at refr.us

Please apply at refr.us

Press Releases

April 30, 2020

Board signals cancellation of all local public health orders in Riverside County

April 29, 2020

Health Officer orders amended; face coverings, social distancing continues

April 20, 2020

Residential and Commercial projects experience COVID-19 Impacts

March 23, 2020

City of Menifee Extends Business License Renewal Date Amid COVID-19

March 5, 2020

Coronavirus Frequently Asked Questions (FAQs)

April 29, 2020

Golf Courses (Extending Order until June 19)

April 20, 2020

Park Restrictions Modified by New County Order

April 20, 2020

Golf courses and some outdoor activities may reopen with restrictions

April 20, 2020

COMM'R Lara Orders Insurance Companies to Refund..

April 17, 2020

Faith Based Services Modified Order

March 23, 2020

City of Menifee Launches Virtual City Hall and ZERO STOP SHOP for Development

April 18, 2020

Governor Newsom Announces Paid Sick Leave Benefits for Food Sector Workers

March 23, 2020

City of Menifee Answers Calls for Senior Meals Partnering with Local Food Bank

February 28, 2020

Coronavirus Monitoring

April 18, 2020

Governor Newsom Announces New Initiatives to Support California Workers Impacted by COVID-19

April 18, 2020

Riverside County Public Health Official Clarify’s Faith-Based Services in Public Gathering Order

April 20, 2020

Residential and Commercial Projects Experience COVID-19 Impacts

April 20, 2020

Insurance Companies to Refund Premiums to Drivers & Businesses Affected

April 20, 2020

Golf Restrictions Modified by New County Order

Informational Videos